The Bank of Ghana (BoG), working jointly with the Cyber Security Authority (CSA), has intensified measures to regulate Ghana’s digital lending industry and shield consumers from operators offering loans electronically without the necessary regulatory licences or official authorisation.
In a statement released on November 2, 2026, the central bank warned that the activities of the identified digital credit operators violated the Directive for Digital Credit Service Providers in Ghana, introduced in September 2025.
The Bank explained that the continued operations of such unlicensed providers raised serious concerns about the protection of customers’ personal information, consumer rights and compliance with established financial sector regulations.
It further cautioned that unauthorised digital lending activities could expose borrowers to violations of data privacy requirements and undermine safeguards designed to protect consumers within Ghana’s financial services industry.
The central bank reaffirmed its commitment to working alongside relevant government institutions to identify and investigate operators conducting digital credit business without the requisite approval and pursue appropriate regulatory and enforcement measures against them.
According to the Bank, the collaborative initiative forms part of broader efforts to safeguard borrowers, strengthen compliance with financial regulations and preserve confidence in the integrity and stability of the country’s financial system.
As part of the announcement, the Bank of Ghana identified 20 digital credit service providers operating without the required licences or authorisation and cautioned the public against obtaining loans from the named entities.
It urged individuals seeking digital credit facilities to exercise caution and verify the regulatory status of lending platforms before entering into financial arrangements with them.
The central bank also extended its warning to licensed financial institutions and payment service operators, specifically banks, Specialised Deposit Taking Institutions (SDIs) and Payment Service Providers (PSPs).
These institutions were cautioned against facilitating, processing or otherwise supporting financial transactions on behalf of digital loan operators that had not obtained the necessary regulatory approval.
The Bank of Ghana stressed that it would continue collaborating with the Cyber Security Authority and other relevant state agencies to address unauthorised digital lending activities and strengthen consumer protection across the financial sector.
